Following my last post, I went to my local Timpson shop to get replacement keys for Claire and whilst there, I got a new watch battery fitted.
Not too difficult? Apparently it was.....
The watch was returned to me with a new battery but with the internal mechanism not aligned correctly so the buttons couldn't be pressed.
When I got home, it turns out that 2 of the 3 keys that they had cut didn't work!!
Attached to the keys was a piece of paper telling me that if I had problems with my new keys, I could phone their 0800 helpline. I did and was told that I should go back for a refund and I should try finding a local hardware shop as they are "better at cutting keys".
Muppets.