<Rant>
Do you remember the days when a first-class letter arrived the next day? I never used Recorded delivery then as there never really seemed to be a need for it. Stuff just arrived.
I have recently posted two items using recorded delivery to ensure that it arrived; the first one took 30 (yes, thirty) days to arrive, and the second one's status is 'unknown' after 6 days. 6 days!!! If it doesn't turn up after 15 working days, then if the status remains as is, then it is 'lost'.
I didn't pay for guaranteed next day delivery as I didn't need it, but I was hoping that it might arrive at all. (The last two items that I sent 'guaranteed delivery by midday' arrived after the 'guaranteed' delivery time anyway).
So, the regulator says that 2p (or whatever) on the cost of a stamp wouldn't give value to the customer. Well, I would happily pay an extra 2p if letters actually arrived. After all, I no longer expect Royal Mail to reach their one day delivery target, but too many items are being lost/severely delayed to leave any confidence at all.
Anyone else wish their mail was delivered? Do I really have to use a courier company to ensure that letters aren't lost?
</Rant>